Our surveys
The start of your journey
Your findings will help you to make better informed decisions about the digital environment and to target resources where they are most needed.
Our surveys will help you to engage all users in shaping the digital experience and environment you offer. They are an invaluable way of informing and driving change for your organisation, providing data that contributes to digital strategy and quality enhancement. Use the surveys to inform digital developments, demonstrate return on investment and to measure and evidence change as initiatives evolve.
Framing the bigger picture
The anonymised data collected by service users allows us to gain a national picture of student and staff digital experiences and to monitor this over time, showing progress and highlighting issues of national concern. This evidence-based research enables us to respond promptly to sector needs.
Four key themes
Our question sets have been carefully researched in consultation with students and staff and each survey is tailored to a specific target audience and help you to explore four key aspects of their digital experience:
- You and your technology
- Technology in your organisation
- Technology in your learning/role
- Developing your digital skills
Find out more about how the surveys work and key dates for the 2024/25 insights surveys.
For 2024/25 we offer the following surveys:
What our digital experience insights service includes:
- Surveys for students, teaching staff and professional services staff
- The option to run the surveys annually or as pulse surveys (enables you to run surveys more than once in an academic year)
- The option to add a few of your own local questions at the end of your survey
- Real-time access to your own responses
- Results templates to help you summarise and share your findings with management teams, students and staff
- Sector benchmarking data
- Annual reports that highlight national issues
- Proactive support from Jisc and the wider community of practice
- Welsh translations of each version
360 degree insights - gain a richer perspective
The surveys can be used independently but running our student and staff surveys concurrently will give you a more rounded picture of your organisation’s digital practices and provision and will help you to:
- Accurately monitor and evaluate the effectiveness of your digital strategy and investments
- Validate your data and identify key areas for development
- Map findings across your surveys and use the data alongside other organisational data to drive improvements and inform strategy